Customers appreciate the pet bed mat for its warmth, softness, and functionality. They find it keeps their cats warm and comfortable, with a fluffy sherpa-like fleece on the outside that helps trap heat. The mat works well as a fluffy mat for them to lay on any other surface. Many customers say their cats love it and it becomes a favorite place for their cats. The cover is removable for easy cleaning. Customers also appreciate the size, quality, and value for money.