Customers find the snuffle mat keeps their pets busy and engaged for 10-15 minutes, particularly active dogs like Labradoodles, and effectively slows meal times for fast eaters. Moreover, the mat is easy to clean and works well for pets. However, the build quality receives mixed feedback – while some say it holds up well after several weeks of use, others report issues with cheap felt that doesn’t hold up. Additionally, opinions on value for money are divided, with some finding it worth the reasonable price while others consider it not worth the cost.